Whether you want to learn more about our mission, request support, or become a volunteer or partner church, we are here to serve you and our community!
Contact Us
Our priority is that both volunteers and families feel seen and supported!
Frequently Asked Questions
How soon can I get help?
You will be contacted within 48 business hours after submitting your referral form. After intake is completed, getting matched with a Circle of Support can take anywhere from 2-6 weeks.
What kind of help should I expect?
- Friendship and Community
- Weekly check-ins with a trained Family Friend
- A safe space to talk, process, and ask for advice
- Career support and advice from a Family Coach
- Opportunities for Goal Setting and Achievement
- Assistance with navigating city programming
- Resources
- Free Workshops
- Referrals to other community resources
How often will I connect with my Circle of Support?
- Family Friends…1-3 times a week
- Family Coaches…1-3 times per month
- Family Support Team…available during business hours M-F.
What is the commitment time for volunteers?
Volunteers commit to being matched with a parent for 6 months at a time. The weekly time commitment is about 1-2 hours a week. Your weekly commitment will be scheduled around your and the matched parent’s joint availability.
How long does it take to get approved?
Because we support parents and children, our approval process includes a 2-Step background check which takes about 3-6 weeks to clear. We encourage volunteers to complete the other aspects of the volunteer training during those 3-6 weeks so they can begin volunteering as soon as possible.
What does a Family Friend do?
The Family Friend role is highly customizable. Family Friends provide basic emotional support through consistent check-ins via phone call, text, and in-person meet ups. Family Friends can also support parents by cooking meals together, running errands, meeting up for coffee or going for walks in the park. We encourage our volunteers to be creative, find common ground with their matched parent, and explore shared interests. Past Family Friends have thrown parents baby showers, helped thrift home decor for a new apartment, driven moving vans, attended parenting groups, etc. Friendships between Family Friends and Parents are as unique as any other friendship!
What does a Family Coach do?
The Family Coach will help parents self-identify goals and provide tangible support to work toward achieving those goals over their 6 month connection. Family Coaches may help connect parents with other community resources, mental health services and parent support groups, and provide more hands-on assistance, like helping parents fill out applications, polish their cover letter or resume, offer professional connections, and other support.
