New York City Chapter

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Volunteer Application

Family Friend (virtual support): One Call to One Family Once a Week

*In response to the outbreak of COVID-19 and mandates for social distancing, we are now offering families the option of Family Friend (virtual support).

Why? Children in our community are at an increased risk for maltreatment due to increased stress and social isolation. 

Families are experiencing increased stress and isolation during COVID-19. We want to keep families together.

How? Offer hope and encouragement to overwhelmed families through virtual connections.

Family Friends are volunteers who provide support to isolated and struggling families through connections by phone, text, Facetime, or other video conferencing. Family Friends are committing to connect with families at least 1 time a week for 6 months. One big plus to this new method is that location is no longer an obstacle to meeting. 

Questions? Attend our next info session on April 29th from 5:30-6:30 (click date to register).

Volunteer Approval Process: 

Step 1: Fill out an online application and provide 3 references (1 pastoral and 2 personal). Select “New York City, NY” as the region in the drop down menu.

Step 2: Schedule a brief 45 minute video interview with our Family Support Coordinator: ​​.

Step 3: Complete background screenings (instructions will be given during interview): Statewide Central Registry for Child Abuse and Neglect and GoPass Fingerprinting.

Step 4: Watch the online volunteer training (2 1⁄2 hours and can be viewed in short segments).

Once approved, volunteers will receive a list of current families looking for support and can request to be matched with a family.

*For any questions on the approval process, please contact Hilary Yeo at or 646-907-3039.